• All products are shipped through India Post, for domestic couriers. 
• All domestic orders placed are expected to deliver in 2 to 7 days approximately, depending on the distance.

   Please note, unforeseeable delays with the courier may occur due to weather, traffic etc.

• For urgent orders, you may inform beforehand through WhatsApp (+91 7021371518) mentioning the expected delivery date. If private courier service is used, shipping charges may change accordingly.
• Shipping charges for domestic orders are ₹50 all over India.
• Ensure you provide accurate delivery address, specifically PINCODE and contact number. In case of a delivery returned back to us as a result of incorrect or insufficient address, you are required to pay for the shipping charges again.
• As our team works hard to get your order dispatched at the earliest, ensure a careful review of the details of your order including the address. Aivory cannot make any changes in the order details once you click submit.
• You can get in touch with us about any issues, just drop us a e-mail at care@aivory.in and we will be happy to help. For a faster response, send us a message on Instagram @aivory_in. All queries will be solved between Monday-Saturday, 10am – 6pm. All pending queries will be solved on priority the next day.
• Cancellations will only be possible till the order has not been dispatched from our warehouse.